XSELL Technologies

XSELL Technologies is a leading provider of AI and machine learning powered software that improves call center representative productivity (i.e. increasing conversion of prospective customers and upsell across existing ones) through voice and chat channels. XSELL’s software “learns” from the best performing representatives to help inform and coach (in real-time) the behavior of the others. The company was founded in 2011 and is headquartered in Chicago, IL.

Date of Investment: July 2020
Sageview Contact(s):

Sageview Value-Add

  • Operations

    • Help preparing the business to scale efficiently
  • Sales & Marketing

    • Have made various customer introductions via the Sageview network
    • Helped with pricing strategy
  • Human Resources

    • Helping to recruit additional talent as the company scales the business